My pharmacy has two large printers which can print prescription label information on special sticker labels (for bottles) and medication information on plain printer paper. At least 20% of my time in the pharmacy is spent un-jamming these printers. Sometimes, I unjam the printer multiple times before we even open. W.T.F. My printers are so awful that I've even given them names: Worthless and Dumbass. Worthless is (quite unfortunately) closest to my "area," as I like to call it. This printer jams the most and eats labels. Labels come out looking like they went through a blender, or like a dog recently chewed them to shreds. Paper will get lost inside and even though there are half a dozen parts which can be removed from the printer to get at paper jams, there are times when even that isn't enough. I can't find where the jam is, so I'm forced to ignore it and suffer tiny pieces of blackened label remains coming out with other labels throughout the day. Oh, and it seems to be always low on ink. F-ing always. Therefore, Worthless.
Dumbass rarely jams, but it can't seem to do anything quite right. It's always running out of either labels or paper, and instead of stopping to tell me that it needs a refill of one tray or another, it will just start printing on whatever is left. Because of this, I end up getting labels for bottles printed on plain printer paper, or medication information sheets printed across labels. I then must go back to the computer (after refilling the empty printer tray) and reprint all the prescriptions which got fucked up. Waste of my precious time!!
Closing Time.
I could be a Jedi all day long, rocking the scripts out like a pro and be completely organized and ready to leave right on time, and still have it all ruined within ten minutes of closing. It's one of the most insane things I have to deal with at work. The last call you want to get close to the end of the night is someone calling to ask, "Yeah.... when do you guys close?" Especially if they sound panicky, and get all freaked out when you tell them "We close in ten minutes."
"OMG BUT I NEED MY SCRIPT TONIGHT HOW AM I GOING TO BE ABLE TO GET IT????""
You're going to get here before I shut the gates, that's how.
I seriously had a guy ask me, right after I told him that we close at 7 pm, that it would be okay for him to come a few minutes after seven because I would still be there, right? Right?? NO. If we closed at 7:05, I'd TELL YOU THAT. Wtf seriously?? I had another woman call me five minutes to close to ask if I could fill a prescription her doctor JUST CALLED IN before we closed. Because it happened to be an antibiotic for her sick kid, I told her I would put a rush on it to have it ready, IF she could get here before we closed. She was very grateful and thanked me profusely, but then proceeded to keep me on the phone for the remaining minutes we were open to TELL ME A DUMB STORY about how last time she tried to get her birth control filled she couldn't on time and WAAA WAAA WAAAAAAAAAAA. OMG. I honestly had to tell her that I needed to get off the phone so that I could do what she asked me to do!!
People are so dumb! IT KILLS ME!!!
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